What fees apply?
Most trades follow a tiered fee system. Swaps under 5,000$ carry a 0.5 to 1% fee, swaps between 5,000 to 25,000$ use a 0.35% fee, and anything above 25,000$ is charged at 0.3%.

Network fees are included for sending your deposit to us, routing through liquidity providers, and for the final payout to your wallet. Additional fees may apply for coins with very low liquidity or unusually high demand.

Do you ever freeze transactions?
No. GoblinSwap processes swaps automatically and does not freeze transactions.

What happens if I do not send enough before the offer expires?
If your deposit is below the minimum required for that swap, the order cannot be completed and the funds will be refunded.

What happens if I accidentally send too much?
If liquidity allows, the swap will still be processed and you will receive the corresponding amount. If there is not enough liquidity, the swap may fail and you will need to request a refund. Network fees will be deducted from the refunded amount.

What if I send funds after the offer has expired?
If your funds arrive after the quoted time window and the rate has changed, the swap may either be executed at the current market rate or refunded. You will be informed of the options.

What if confirmation of my deposit takes too long?
Swaps usually complete within a few minutes depending on blockchain traffic. If confirmations are significantly delayed, the rate may be adjusted or a refund offered.

Do I need to register or complete KYC?
No. GoblinSwap does not require registration or KYC for standard swaps.

How can I get help or support?
If you encounter any issues such as delays, failed swaps, or refund requests, contact GoblinSwap support through email address support@goblinswap.io. Include your transaction ID for faster assistance.